DELIVERY
Wacth4thehook offers shipping via the USPS for all domestic packages. All deliveries will be made according to the carrier’s standard procedures of the preferred shipping method. Our standard delivery service does not require a signature.
RETURNS, REFUNDS & EXCHANGES
Please email us at Admin@watch4thehook.com. Make sure that you have the following information:
1. Order number
2. Your name and address, including post code
3. Contact telephone number
4. Email address
5. Reason for return (Wrong item shipped, Defective item)
For processing purposes, we require an exchange fee of $3.98. This fee applies ONLY to exchanges (i.e. request for a different size or color). You may write a check out to M&T Parker LLC. for this amount (we also accept credit card).
A representative from Watch4thehook will assist you on the return policy. We will not refund any item(s) unless authorized through (Admin@watch4thehook.com). Once approved, you must return the item(s) within 14 days of receipt in a re-sellable condition. Re-sellable condition means that the item is in its original packaging, unworn, unwashed and complete with original labels.
We reserve the right to refuse a refund for items returned that are not in a re-sellable condition. We will only refund the price of the item to the purchaser once it is received by us. Following receipt by watch4thehook, it may take up to seven working days to credit the purchaser’s account.
Return Address:
Watch4thehook
17200 Chenal PKW, STE 300 #149
Little Rock, AR 72223
PRIVACY
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This Statement of Privacy applies to the Watch4thehook website and governs data collection and usage. By using the Watch4thehook website, you consent to the data practices described in this statement.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). This information is also used to advertise and retarget based on your device.