Please email us at Admin@watch4thehook.com. Make sure that you have the following information:
1. Order number
2. Your name and address, including post code
3. Contact telephone number
4. Email address
5. Reason for return (Wrong item shipped, Defective item)
For processing purposes, we require an exchange fee of $3.98. This fee applies ONLY to exchanges (i.e. request for a different size or color). You may write a check out to M&T Parker LLC. for this amount (we also accept credit card).
A representative from Watch4thehook will assist you on the return policy. We will not refund any item(s) unless authorized through (Admin@watch4thehook.com). Once approved, you must return the item(s) within 14 days of receipt in a re-sellable condition. Re-sellable condition means that the item is in its original packaging, unworn, unwashed and complete with original labels.
We reserve the right to refuse a refund for items returned that are not in a re-sellable condition. We will only refund the price of the item to the purchaser once it is received by us. Following receipt by watch4thehook, it may take up to seven working days to credit the purchaser’s account.
17200 Chenal PKW, STE 300 #149
Little Rock, AR 72223